CCIE Service Provider Complete End-to-End Learning Program

 

Portions of the Blended Learning Self Study Bundle are not completed, or are only available via electronic download. They will be shipped to you as they are completed. Please reference the CCIE Service Provider Product Development & Shipping Schedule for a firm delivery date or confirm timelines with a Training Advisor.

 
 

About Our Complete End-to-End Training Solution for CCIE Service Provider Candidates

Throughout nearly a decade of leading the CCIE training industry, IPexpert has coined the term "Structured Learning Approach" to describe its methodology for maximizing student success. We have developed our learning materials around our proven techniques and thousands of successful students who have enthusiastically recommend these study techniques to others. Some companies may claim to be experts in this space, but the fact that IPexpert has amassed the world's largest list of successful CCIEs speaks clearly for our record. Let us help you to join this elite group!

Our Complete End-to-End Training Solution for CCIE Service Provider candidates contains an unmatched quantity of recently-updated and newly-created material designed with our renowned "Learn By Doing" approach as well as an unmatched QUALITY of technical material that fits into IPexpert's "Structured Learning Approach" methodology. This proven program has trained MORE CCIEs than any company in the world, has traveled the world and reached nearly every developed country and has continuously been refined and updated by the world's most elite group of technical CCIE Instructors.

This thorough hands-on solution is designed to take you from your initial stages of CCIE Service Provider Lab preparation all the way to your actual CCIE Lab exam! Although initially created to be used as a self-study learning program, we have added in the classroom training component to ensure that this program exceeds your expectations and delivers results. The self-study aspect of our End-to-End program provides you with a consolidated learning experience delivered through various forms of media. Each component is built into a streamlined, user-friendly learning environment that maximizes your study time and focus and simplifies your efforts!

In addition to thousands of pages of printed study manuals, you will also receive a portable, durable hard drive (Windows and Mac compatible).  This hard drive is configured with a custom, user-friendly menu and navigation system. Between your printed manuals, the hard drive media and the classroom experience, your CCIE number is nearly guaranteed!  

IPexpert understands that the CCIE journey is a long process. We understand the importance of this journey and we understand the dedication and effort that goes into being one of the world's most elite engineers - a CCIE! Our Training Advisors, Support Engineers, Instructors and Developers will stand with you, by your side, during the entire process of your CCIE journey, regardless of how long it takes you!  Now the only questions is, "When will you be an IPexpert?"

 

Why Choose IPexpert

Enjoying nearly a decade of success and boasting the world's largest list of successful candidates, IPexpert is pleased to offer you the world's most proven, content-rich technology-focused CCIE Service Provider Lab training solution. The industry's most recognized and thorough CCIE SP Lab training solution can be explained as follows:

  • A free Open Ended Questions / Core Knowledge eBook
  • Hundreds of pages full of extremely useful, complex and challenging lab scenarios (some say more challenging than the real lab!) included in all Workbooks (Volumes 1 and 2) and the accompanying Detailed Solution Guides
  • A collection of 25 protocol-focused lab scenarios, current and up-to-date and guaranteed to be designed to cover the current CCIE Service Provider Lab exam blueprint (CCIE Service Provider Lab preparation workbook Volume 1)
  • A collection of 10 8-hour mock lab exams that are used to convert you from a technology expert to a multiprotocol expert (CCIE Service Provider Lab preparation workbook Volume 2)
  • A training solution with extremely detailed diagrams that are thorough and easy to comprehend
  • The most complete training solution in terms of configurations and solutions. You receive the initial (start-up) configurations, making it easy for you to get started on the actual lab exam as well as final configurations, allowing you to check your work against that of the lab Authors
  • Thousands of pages (breaking down the task, step-by-step) representing extremely detailed solution walk-throughs consisting of extensive explanation by the industry's most recognized and accredited Instructors and Developers
  • A designed training solution in which our industry-recognized CCIE Service Provider Instructor delivers over 45 hours of video lecture and thorough configuration examples of nearly every topic covered on the current CCIE SP Lab blueprint 
  • A training solution with extremely detailed slides and diagrams that are thorough and easy to comprehend
  • A CCIE Service Provider video solution that includes 2 separate / additional books (the slide book and topology diagram book used in the training solution)
  • CCIE Service Provider audio training solution of over 30 hours of lecture (from a different CCIE SP Instructor that created the VOD product) outlining each topic seen on the current CCIE Service Provider Lab
  • Training materials designed around a standard topology large enough to change the logical topology without re-cabling or moving any devices (if home hardware is utilized)
  • 200 Hours (25 8-hour sessions) on IPexpert's online CCIE Service Provider vRack solution, boasting amazing graphical remote controls to ensure a user-friendly experience
  • Hints, tips and tricks outline what to watch for are explained in detail by the Authors and Instructors that have trained thousands of CCIEs to pass the Lab exam
  • An amazing training solution that is kept current by the world's most elite team of technical Instructors, all of which hold multiple certifications, degrees, accreditations and multiple CCIE certifications
  • A comprehensive workbook supported online by the Authors and Developers that thousands of your peers have trusted
  • The world's most proven product, boasting more CCIE success stories and testimonials than any other company
  • A "must have" training product backed by IPexpert's Investment Assurance program that has raised the bar and set the precedence for training guarantees!

Closing Statements on Why You Should Use IPexpert's Training Solutions

This industry-recognized workbook has been used by hundreds of your peers as their primary resources used to prepare for the grueling CCIE Service Provider Lab exam. We would like to highlight a few key points you should consider when selecting a CCIE training vendor:

  • Which vendor's workbook has been (and is currently) used by more candidates to pass the CCIE Lab exam for each particular track?
  • Which vendor includes their full printed solutions (solutions guide, tips, hints, FAQs, verifications, etc) free of charge with the workbook?
  • Which vendor includes their full printed slides and topology diagrams along with their video and audio training solution free of charge?
  • Which vendor's workbooks and overall Structured Learning Approach has been proven, tested and successful for nearly a decade?
  • Can you find another vendor that offers the level of support, guidance and authenticity that comes close to IPexpert?
  • Which vendor's products have scaled the world and have been delivered to every developed country in the world?
  • What vendor can match the level of competency as it relates to our dedicated, full time team of industry-recognized and accredited CCIE Instructors?

IPexpert understands that the CCIE journey is a long process. Our Training Advisors, Support Engineers, Instructors and Developers will stand with you, by your side, during the entire process of your CCIE journey, regardless of how long it takes you!

About Our CCIE Service Provider Video on Demand Course

Throughout nearly a decade of leading the CCIE training industry, IPexpert has coined the term "Structured Learning Approach" to describe its methodology for maximizing student success. We have developed our learning materials around our proven techniques and over a thousand successful CCIE students who have enthusiastically recommended these study techniques to others. Some companies may claim to be experts in this space, but the fact that IPexpert has amassed the world's largest list of successful CCIEs speaks clearly for our record. Let us help you to join this elite group!

IPexpert's CCIE Service Provider Video on Demand Course is designed for CCIE SP candidates who wish to learn about the protocols and technologies included in the CCIE SP Lab exam blueprint in the comfort of their own home or office and at their own pace.  It's clearly the industry's most thorough CCIE Service Provider video training solution on the market!

Listen as industry-expert Marko Milivojevic lectures on nearly every technology and protocol seen on the current blueprint. Marko's lectures amount to an information-rich video training solution that consists of over 45 total hours of content. After each topic is covered, Marko dives into lab exercises designed to demonstrate and explain both the fundamentals and complex implementations of the challenging protocols that you may encounter in the real CCIE Service Provider Lab. 

These demonstrations account for a full week's worth of information-rich, concise training at your fingertips. These valuable materials contain detailed lecture on topics including Cisco switching, Dot1Q tunnels, Frame Relay, ATM, OSPF, IS-IS, BGP, MP-BGP, MPLS, MPLS Traffic Engineering, MPLS VPN, AToM, L2TPv3, routing protocol redistribution and filtering, router security and management, QOS, multicast, amongst others with the course being frequently reviewed to ensure that it is up to date and meets the latest topics tested on the CCIE SP Lab exam. In addition, our Instructor will give you invaluable tips on lab strategy and test preparation techniques to ensure you will maximize your opportunity to pass your real CCIE Service Provider Lab.  

In addition to the Video on Demand Course, you will also be given electronic access to the slide deck used throughout the Video on Demand Course, and a book full of topology diagrams that are used during the configuration portion of this class.  (This will automatically be added to your members area when your purchase is made).

 

About Our Volume 1 CCIE Service Provider Lab Preparation Workbook

IPexpert's industry-recognized Technology-Focused CCIE Service Provider Lab Preparation Workbook (Volume 1) with Detailed Solution Guide is a proven set of workbooks (lab preparation scenarios and detailed solutions) that have been tested, enhanced and is part of the world's most up-to-date training solution available for Cisco's grueling CCIE Service Provider Lab exam.

Throughout nearly a decade of leading the CCIE training industry, IPexpert has coined the term "Structured Learning Approach" to describe its methodology for maximizing student success. We have developed our learning materials around our proven techniques and over a thousand successful CCIE students who have enthusiastically recommended these study techniques to others. Some companies may claim to be experts in this space, but the fact that IPexpert has amassed the world's largest list of successful CCIEs speaks clearly for our record. Let us help you to join this elite group!

Candidates entering the early round of their CCIE Service Provider Lab preparation must master various technologies and protocols before they can begin working on full-scale mock CCIE labs. Therefore, throughout the first phase of your  lab preparation, protocol-focused and technology-focused lab scenarios must be mastered to ensure that you gain the complete understanding of both the fundamentals and complex implementations of that challenging protocol or technology.  This workbook is the solution that will allow you to master these technologies and protocols. This workbook combination contains 25 complex lab scenarios and extremely detailed solutions on all of the latest topics seen on the Service Provider Lab blueprint.  

Developed by our highly-decorated team of CCIE Instructors, you can be certain that this workbook combination is the most up-to-date and refined product on the market. The experience you will gain through these hands-on scenarios will serve as an invaluable step toward your CCIE Service Provider success.

 

About Our Walk-Through Video Tutorials for our CCIE Service Provider Volume 1 Workbook

The Walk-Through Video Tutorials for IPexpert's CCIE Service Provider Lab Preparation Workbook (Volume 1) will take your level of understanding in the strategy and methodologies for working through lab exams to a deeper level. These videos will illustrate for you the mindset of an expert CCIE Service Provider Instructor during the configuration, verification and troubleshooting steps of each lab in IPexpert's CCIE Service Provider Lab Preparation Workbook Volume 1. Watch and learn as the Instructor literally walks and talks you through each and every step of all 25 labs in the Volume 1 Workbook. 

Each lab tutorial video demonstrates the networking challenges that are presented to you and have been designed to ensure that you have fully comprehend the protocols and technologies seen in our Volume 1 Workbook. All 25 labs in Volume 1 are covered and include every topic seen on current blueprint. 

IPexpert is recognized in the industry for its highly-acclaimed team of Instructors that set the standard for CCIE training. We understand that expert-level knowledge of the technologies is only half of the training delivery requirement; our Instructors also have the unique ability to communication their knowledge in manner that transfers to you, the CCIE Service Provider candidate.

Also, as an IPexpert client, you can be assured that you're in good hands. Our  Structured Learning Approach is a proven methodology that's been accredited for assisting more CCIE candidates in passing the lab than any other company in the world.

 

About Our CCIE Service Provider Audio on Demand Lecture Series

IPexpert's CCIE Service Provider Lab Preparation Audio on Demand Technology Lecture Series is designed for CCIE Service Provider candidates who wish to learn about the protocols and technologies included on the CCIE Service Provider Lab in the comfort of their own home or office, or while driving to work and at their own pace.

Recorded in high quality MP3 audio format, these lectures are available for immediate download, so that you may listen to them from your computer or transfer them to your MP3 player. The lab topics are broken down into a total of almost 30 hours of detailed lectures that explain both the fundamentals and complex implementations of the challenging protocols that you may encounter in the real CCIE SP Lab. These audio files will be a valuable tool to saturate your mind with knowledge while you commute to/from work and during other “on the go” activities.

NOTE: This Audio Content is completely different material than our Video on Demand. It's a lecture-based audio product delivered by a completely different Instructor. 

These valuable materials contain detailed explanations of topics including Cisco switching, Dot1Q tunnels, Frame Relay, ATM, OSPF, IS-IS, BGP, MP-BGP, MPLS, MPLS Traffic Engineering, MPLS VPN, AToM, L2TPv3, routing protocol redistribution and filtering, router security and management, QOS and multicast. In addition, our Instructor will give you invaluable tips on lab strategy and test preparation techniques to ensure you will maximize your opportunity to pass your real CCIE Service Provider Lab exam.

Developed by IPexpert, listen as the CCIE Service Provider Instructor presents our best of breed course materials and in an audio format and explains pertinent lab topics. The knowledge and understanding you will gain as you listen to and review this audio series throughout your lab preparation process will serve as a valuable resource to enrich your understanding of the CCIE Service Provider Lab blueprint topics, easily and at your convenience.

Lecture-based learning is an approach where you can listen and learn anywhere at anytime. This will allow you to maximize even small fragments of time by adding to your CCIE Service Provider knowledge with an IPexpert CCIE Service Provider Instructor available whenever you are.

 

About Our Volume 2 CCIE Service Provider Lab Preparation Workbook

IPexpert's industry-recognized CCIE Service Provider Multiprotocol Lab Preparation Workbook (Volume 2) and Detailed Solution Guide workbook combination is the second workbook in most candidate's preparation routine. After completing our Technology-Focused CCIE Service Provider Lab Preparation Workbook Volume 1 our candidates move on to this challenging phase or scenarios which consists of full scale multiprotocol mock lab exercises designed to walk you through each of the elements covered in the CCIE Service Provider Lab blueprint, ensuring that you have a complete understanding of both the fundamentals and complex implementations of each protocol that you may encounter in the real CCIE Service Provider Lab. 

Each multiprotocol lab, in this challenging workbook, contains networking exercises designed to teach you integrated protocol interoperation amongst complex variants of topics including Cisco switching, Dot1Q tunnels, Frame Relay, ATM, OSPF, IS-IS, BGP, MP-BGP, MPLS, MPLS Traffic Engineering, MPLS VPN, AToM, L2TPv3, routing protocol redistribution and filtering, router security and management, QOS and multicast as well as many other topics, technologies and protocols.

IPexpert's CCIE Service Provider Multiprotocol Lab Preparation Workbook (Volume 2) contains 10 full, 8-hour mock lab scenarios, each designed to help you master the technologies you will be exposed to as you prepare to take on the CCIE Service Provider Lab exam.

All of the solutions to each mock lab are provided in the accompanying Detailed Solution Guide along with methods of verification and common mistakes to ensure that you have sound configuration, verification and troubleshooting skills that will allow you to demonstrate mastery as you become ready to take on the real CCIE Service Provider Lab exam.

Developed by our highly-decorated team of CCIE Instructors, you can be certain that this workbook combination is the most up-to-date and refined product on the market.  The experience you will gain through these hands-on scenarios will serve as an invaluable step toward your CCIE Service Provider success. 

 

About Our Walk-Through Video Tutorials for our CCIE Service Provider Volume 2 Workbook

The Walk-Through Video Tutorials for IPexpert's CCIE Service Provider Lab Preparation Workbook (Volume 2) will take your level of understanding in the strategy and methodologies for working through lab exams to a deeper level. These videos will illustrate for you the mindset of an expert CCIE Service Provider Instructor during the configuration steps of each lab in IPexpert's CCIE Service Provider Lab Preparation Workbook Volume 2. Watch and learn as the Instructor literally walks and talks you through each and every step of all 10 mock labs in the workbook. 

Each lab tutorial video is priceless. It's like having a "virtual Instructor" there, with you - walking you step-by-step through every challenging component of an 8-hour lab that closely resembles what you'll see when you take the real CCIE Service Provider Lab.     

IPexpert is recognized in the industry for its highly-acclaimed team of CCIE Instructors that set the standard for CCIE training. We understand that expert-level knowledge of the technologies is only half of the training delivery requirement; our Instructors also have the unique ability to communication their knowledge in manner that transfers to you, the CCIE Service Provider candidate.

Also, as an IPexpert client, you can be assured that you're in good hands. Our  Structured Learning Approach is a proven methodology that's been accredited for assisting more CCIE candidates in passing the CCIE Lab than any other company in the world.

 

About Our 5-Day CCIE Service Provider Lab Preparation Boot Camp

The IPexpert CCIE Service Provider Instructor Led Boot Camp is designed for CCIE Service Provider candidates ready for an intense five day course designed to be challenged and immersed in the knowledge needed to attain to achieve the CCIE Service Provider certification. Over five lengthy days, your existing knowledge will be solidified, any weaknesses exposed and you will gain vital test-taking strategies.

In IPexpert’s popular Boot Camp, you will receive many hours of in depth lecture for four days from one of our world renowned CCIE Instructors who provide detailed explanation and facilitate group discussion. You will also have access to individual attention from the instructor when you need personal mentoring. After each day’s lectures, you will be challenged with many hours of extremely complex lab scenarios that run late into the evening, reinforcing the material you have covered earlier in the day. On day five, you will be work through a difficult full-scale mock lab that will put your ability to the test. 

This specialized course contains both detailed explanations and challenging labs on advanced topics including Cisco switching, Dot1Q tunnels, Frame Relay, ATM, OSPF, IS-IS, BGP, MP-BGP, MPLS, MPLS Traffic Engineering, MPLS VPN, AToM, L2TPv3, routing protocol redistribution and filtering, router security and management, QOS, multicast, amongst others with the course being frequently reviewed to ensure that it is up to date and meets the latest topics tested on the CCIE SP lab exam blueprint. In addition, our instructor will give you invaluable tips on lab strategy and test preparation techniques to ensure you will maximize your opportunity to pass your real CCIE Service Provider lab exam.

Throughout the course you will have unlimited access to your own personal rack of equipment matching the CCIE Service Provider lab blueprint. By immersing yourself in an environment without the distraction of work and personal obligations, you will maintain the undisrupted focus required to benefit from the volume of material concentrated into one week.

This course has been the key to success for many of your peers around the world, recognized as the most effective preparation course available anywhere.

 

IPexpert's Free Online CCIE vLectures

IPexpert’s vLectures are pre-scheduled (and free!) online technology-focused lectures that last between 2 to up to 4 hours in length. Join one of our industry-recognized CCIE Instructors, in our online classroom, and listen to them discuss and configure various topics seen on the CCIE Lab exam. Our vLectures are FREE to existing clients and will also be recorded and available in our client’s Member’s Area so they can be watched at a later date.

 

IPexpert's Free Online CCIE vLectures

IPexpert’s vLectures are pre-scheduled (and free!) online technology-focused lectures that last between 2 to up to 4 hours in length. Join one of our industry-recognized CCIE Instructors, in our online classroom, and listen to them discuss and configure various topics seen on the CCIE Lab exam. Our vLectures are FREE to existing clients and will also be recorded and available in our client’s Member’s Area so they can be watched at a later date.

 

About Our Online Hardware / vRacks

Proctor Labs provides 24 CCIE Service Provider vRacks that are second-to-none. Our Cisco equipment is the latest and greatest available and we provide an online experience like no other provider can. All Proctor Labs SP racks are structured around the IPexpert CCIE SP product topology consisting of 13 routers (including Frame Relay switch, Terminal Server and three Backbone routers) and four Catalyst switches. 

Maximize your study time by renting Proctor Labs' online hardware. You will be impressed by the customized graphical user interface that allows you full access and control of the devices in your rack!  

Remote Control Tools in the User Interface

  • All routers can be controlled via the web with our GUI remote control system.
  • You will not waste time on our racks... when you begin your session, your routers WILL BE set to the default (blank) setting.
  • Each device can be power cycled by our RPC (Remote Power Control) system with a click of a button.
  • Single Page Login (no need to telnet to rack's terminal server). Login and begin using our online hardware instantly.
  • Session Management (view scheduled time and reschedule without human intervention).

Hardware Details

  • Routers are 2800 and 3800 series ISR routers, and VERY fast!
  • 3825 Router with Etherswitch Module in each rack!
  • All routers run 12.4 Mainline IOS.
  • Each rack is equipped with four Catalyst 3550/3560 switches running 12.2(25)SEE2 IPServices or AdvIPServices code.
  • Each rack has Frame Relay, Fast Ethernet, Serial, and Gig Ethernet technologies.
  • Each rack has three Backbone routers used to inject routes or other technologies; these are reachable and can be accessed by our clients.

Standard CCIE Service Provider Topology

CCIE Service Provider Lab Topology

Secondary SP ATM Topology

CCIE SP ATM Topology

 

About Our Preparation eBook for CCIE R&S Core Knowledge / OEQ

IPexpert's industry-recognized collection of workbooks has now been enhanced. This workbook is part of the world's most up-to-date training solution available for Cisco's grueling CCIE Service Provider Lab exam.

Nearly a decade of leading the CCIE training industry, IPexpert has coined the term "Structured Learning Approach" to describe its methodology for maximizing student success. IPexpert has developed learning materials around proven techniques. Over one thousand successful students have enthusiastically recommend these study techniques to others. Some companies claim to be experts in this field, but the fact that IPexpert has amassed the world's largest list of successful CCIEs speaks for itself. Follow IPexpert's Structured Learning Approach and become the next member of this elite group.

Candidates taking the CCIE Service Provider Lab must master a "Core Knowledge" component of the practical exam. Candidates are given 4 questions at the beginning of the lab that prove to the Proctor that you understand the theory of the lab. This must be passed prior to moving on. Our Core Knowledge preparation workbook is the solution that allows students to master this theory. 

Developed by IPexpert's highly-decorated team of instructors, be certain that this workbook combination is the most up-to-date and refined product on the market. It's FREE and will be delivered to your Member's Area. 

 

 
No classes currently scheduled.
Tyson Scott
Senior Technical Instructor
Cisco CCIE Routing & SwitchingCisco CCIE SecurityCisco CCIE Service Provider
CCIE #13513 (R&S Sec SP), CCNP, CCDP, CCNA, CCDA, MCP, Linux Administrator, ITIL foundations

Tyson Scott, a Triple CCIE, brings to IPexpert more than 14 years of experience in the IT industry, six of those years at a senior-engineer level. He spent five years at Hewlett Packard in its Managed Services division. Tyson also served two years with Advanced Services at Cisco. Over the years, he has gained valuable "real world" knowledge, having worked on global solutions on some the largest networks out there. At IPexpert, Tyson is responsible for automation programs used to simplify customer experiences and increase customer satisfaction. He is also instrumental in the delivery and development of IPexpert's CCIE R&S, CCIE Security and CCIE Service Provider classes and products and has been a key component in IPexpert's world-renowned success.


Marko Milivojevic
Senior Technical Instructor
Cisco CCIE Routing & SwitchingCisco CCIE Service Provider
CCIE #18427 (R&S SP), CCNP, CCDP, CCIP

Marko, a dual CCIE who has recently passed the CCIE R&S 4.0 lab, has spent 12 years designing and supporting some of Europe's largest service provider networks.  He is accredited with designing the largest multi-service internet infrastructure in Iceland. He has been working with IPexpert over the past few years developing several self-study products, and will now be more-heavily involved in product development, product support and classroom training (throughout Europe, Australia and Asia) on full time basis.


Beta Testers & Developers

 

Iwan Hoogendoorn
Support Engineer
Cisco CCIE Routing & SwitchingCisco CCIE VoiceCisco CCIE SecurityCisco CCIE Service Provider
CCIE #13084 (R&S Voice Sec SP), CCNA, Cisco Advanced Wireless LAN Field Specialist , Cisco Unity Support Specialist , Microsoft MCSE, MCSA, MCDBA, ITIL Foundation
Iwan's career consists of over 10 years of experience designing, supporting and troubleshooting Cisco infrastructures. Iwan achieved his first CCIE (R&S) 5 years ago when he was only 22 years old. Shortly after, he also added the CCIE Service Provider and CCIE Security to his portfolio of certifications which also contains the CCNA, MCSE, MCSA, MCDBA, ITIL Foundation, Cisco Advanced Wireless LAN Field Specialist & Cisco Unity Support Specialist certifications. In 2010 Iwan passed his CCIE Voice lab, giving him 4 CCIEs. Iwan in involved in IPexpert's CCIE R&S 4.0 and CCIE SP Development and Support and will is extremely active on our email list and blog!

Bryan Bartik
Support Engineer
Cisco CCIE Routing & SwitchingCisco CCIE Service Provider
CCIE #23707 (R&S SP), CCNA, CCNP

Bryan, a dual CCIE, joins IPexpert with several years of complex LAN and WAN experience, with an emphasis on Cisco networks. He is involved in product development as well as technical support and is also active in writing technical articles found on IPexpert's blog.


Rick Mur
Support Engineer
Cisco CCIE Routing & SwitchingCisco CCIE Service ProviderCisco CCIE Storage
CCIE #21946 (R&S SP STOR), CCNA, CCNP, CCIP, Cisco Advanced Data Center Networking Support Specialist, Juniper JNCIA-ER, Juniper JNCIA-EX, Microsoft MCSA:Messaging (2003), MCSE (2003)

Rick, a triple CCIE, earned his CCIE titles for R&S and SP by his 21st birthday, making him one of the youngest engineers in the world to accomplish this extremely difficult, yet rewarding career goal. This year, at the age of 22, he passed his CCIE Storage. Rick's primary responsibility will be to assist IPexpert's Instructors in CCIE R&S and CCIE Service Provider development and assist in (online) product and techncial support on the industry-leading CCIE-focused email list (www.OnlineStudyList.com). He is also very active, writing technical posts found on IPexpert's blog.


IPexpert's Client Support Techniques

Although this product is specifically designed to be utilized as a self-study learning tool, IPexpert clients are never left on their own. In fact, IPexpert's commitment to top-notch customer support is a cornerstone of our mission statement

Many CCIE training entities promise support on their forums or within their communities. IPexpert is different.  We go above and beyond our competition by being available to serve you in many different ways.

  • 24x7 peer group and Instructor support through our active email list community (www.OnlineStudyList.com)
  • Tech support available directly through support@ipexpert.com
  • Friendly and knowledgeable support via phone, live chat or email by CCIE-focused Training Advisors, Support Engineers or Instructors, available Monday through Friday from 8am to 6pm Eastern.
  • Hardware and delivery issues addressed by Support Engineers 24x7 via telephone, live chat or email.
  • Our active blog provides insight, guidance and announcements pertaining to CCIE news, product updates or lab changes.
  • Dedicated Fulfillment Coordinators ensure that your order (whether hard copy or digital) is processed and delivered in a timely and accurate manner.
  • IPexpert also releases news and information to clients through its Facebook group and Twitter accounts, which can be subscribed to by clicking on those appropriate links.

In summary, you can be confident that IPexpert will stand by your side from the beginning of your CCIE preparation until you earn your numbers! The CCIE certification is a long journey. Having helped over a thousand CCIE hopefuls actually pass the real CCIE Lab exam, IPexpert knows what it takes to get you there and we are DEDICATED to your success!

Investment Assurance Program    

At IPexpert, we understand the importance of ensuring the value of your investment. When you embark on your certification path, you can rest assured that IPexpert will be your advocate along the way!  

As a valued IPexpert client, you are entitled to the following benefits related to this product:

As you begin working through your IPexpert materials, we are confident you will be extremely pleased with the content. Our renowned team of instructors developed a methodology for teaching engineers complex technologies in a structured manner that maximizes understanding during each study session.

From the accuracy and thoroughness of the material to the flow from topic to topic, our years of product refinement are evident throughout. That said, because we are constantly striving to improve, our Instructors may revise the materials you purchase. Whether the wording of single question is changed or an entire section is replaced, you will receive online access to the revised material at no charge.

NOTICE: The above-stated details are governed by the following program policies:

  • The lifetime of your Investment Assurance Program coverage correlates to the Cisco exam version in effect at the time of your purchase. When a new version of the certification exam you are pursuing becomes effective and enforced by Cisco, you will be offered a discounted upgrade path to purchase training solutions correlated to the new exam version.
  • Coverage is valid for products and courses directly purchased from and delivered by IPexpert. Training products and courses purchased through or delivered by third parties and partners of IPexpert may be governed by separate policies set forth by the third party vendor.
  • Coverage is valid for training purchased at full retail pricing. Coverage may not be applicable with sale prices, negotiated volume discounts, promotional giveaways, free samples or other non-standard pricing scenarios.
  • Regarding errata and revisions provided for self-study products, online access may not be applicable to all products. In that case, you will have the option to purchase new media for a nominal fee to cover production, shipping and handling.
  • If you purchase an IPexpert instructor-led course, but do not pass the exam afterwards, you are eligible to retake the class once again before your next lab exam attempt - at NO CHARGE. 

Our retake seats include full access to your own dedicated pod of equipment, just like your first time through the class!

To Be Determined Policy    

  • To be determined (TBD) registrations are often requested when there is a promotion or special pricing available. These TBD registrations must be paid in full within 30 days of purchase. Payment plans are not accepted for TBD students. If purchase is initiated by purchase order, countdown begins at the date full payment is received.
  • Classes must be scheduled and taken within twelve (12) months from purchase date. If the class has not been scheduled or taken by the beginning of the thirteenth (13) month, the registration will be forfeit.
  • Rescheduling will be limited to two (2) additional times during that twelve (12) month period with the class date no more than three (3) months from the current date.
  • TBD registrations are non-refundable. In-store credit for the course fee (the amount paid less full-retail Self-Study/vRack price) will be issued if the TBD course is cancelled within the 12 month window.
  • Students are subject to rescheduling fees and course policies as outlined on the Course Registration Form.
  • If student registers and confirms a class date, registration cannot be converted to a TBD registration again at any time, the rescheduling policy must be followed.


    Note:
     Students are required to complete the Cisco Course Evaluation for the first class to qualify for a retake. Our courses are consistently in high-demand and fill up fast. Retake seats are limited, of course, so email your request to sales@ipexpert.com as soon as possible to have a better selection of dates and locations.

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