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Technology-Focused CCIE Voice (3.0) Lab Preparation Workbook (Volume 1) with Detailed Solution Guide
Notice: These workbooks are currently shipping, and are also part of the CCIE Voice 3.0 Blended Learning Self-Study Bundle. Be sure to check out how much more content is available for a little more money with the Blended Learning Solution.
About Our Volume 1 Workbook
IPexpert's industry-recognized Technology-Focused CCIE Voice (3.0) Lab Preparation Workbook (Volume 1) with Detailed Solution Guide is a proven set of workbooks (lab preparation scenarios and detailed solutions) that have been tested and enhanced. This workbook is part of the world's most up-to-date training solution available for Cisco's grueling CCIE Voice 3.0 Lab exam.
Nearly a decade of leading the CCIE Voice training industry, IPexpert has coined the term "Structured Learning Approach" to describe its methodology for maximizing student success. IPexpert has developed learning materials around proven techniques and over one thousand successful students have enthusiastically recommended these study techniques to others. Some companies claim to be experts in this field, but the fact that IPexpert has amassed the world's largest list of successful CCIEs speaks for itself. IPexpert guides its clients to become a member this elite group.
Candidates entering the early round of their CCIE Voice Lab preparation must master various technologies and protocols before they can begin working on full-scale mock CCIE labs. Throughout the first phase of lab preparation, protocol and technology focused lab scenarios must be mastered to ensure clients gain a complete understanding of both the fundamentals and complex implementations. This workbook is the solution that will allow clients to master these technologies and protocols. This workbook combination contains complex lab scenarios and extremely detailed solutions on topics seen on the 3.0 Voice Lab blueprint. If it is listed on the CCIE Voice 3.0 Lab blueprint, clients will see it within this amazing training resource.
Developed by IPexpert's highly-decorated team of CCIE Voice Instructors, clients can be certain that this workbook combination is the most up-to-date and refined product on the market. The experience clients will gain through these hands-on scenarios will serve as an invaluable step toward CCIE Voice success.
Why Choose IPexpert
Enjoying nearly a decade of success and boasting the world's largest list of successful candidates, IPexpert is pleased to offer the world's most proven, content-rich technology-focused CCIE Voice 3.0 Lab preparation workbook. The industry's most recognized protocol-focused workbook and the accompanying solution guide are explained as follows:
- Hundreds of pages of extremely useful, complex and challenging lab scenarios (some say more challenging than the real lab!)
- A collection of lab 19 protocol-focused scenarios, current and up-to-date and guaranteed to be designed to cover the current CCIE Voice Lab blueprint
- A training solution with extremely detailed diagrams that are thorough and easy to comprehend
- Designed around a standard topology large enough to change the logical topology without re-cabling or moving any devices (if home hardware is utilized)
- A phenomenal training solution supported by the world's most sophisticated online CCIE Voice vRack solution, boasting amazing graphical remote controls to ensure a user-friendly experience
- The most complete training solution in terms of configurations and solutions. Clients receive the initial (start-up) configurations, making it easy to get started on the actual lab exam as well as final configurations, allowing clients to check your work against that of the lab Authors
- Thousands of pages breaking down the tasks step-by-step. An extremely detailed solution walk-throughs consisting of extensive explanation by the industry's most recognized and accredited Instructors and Developers
- Hints, tips and tricks outline what to watch for are explained in detail by the Authors and Instructors that have trained over one thousand CCIE candidates how to pass the CCIE Voice Lab exam
- An amazing training solution that is kept current by the world's most elite team of technical Instructors, all of which hold multiple certifications, degrees and CCIE certifications
- A comprehensive workbook supported online by the Authors and Developers that thousands of CCIE's have trusted
- The world's most proven product, boasting more CCIE success stories and testimonials than any other company
- A "must have" training product backed by IPexpert's Investment Assurance program that has raised the bar and set precedence for training guarantees
Closing Statements on Why You Should Use IPexpert's Training Solutions
This industry-recognized workbook has been used by thousands of CCIE's as their primary resource to prepare for the grueling CCIE Voice Lab exam. IPexpert would like to highlight a few key points clients should consider when selecting a CCIE Voice training provider.
- Which vendor's workbook has been (and is currently) used by more candidates to pass the CCIE Lab exam for each particular track?
- Which vendor includes their full printed solutions (solutions guide, tips, hints, FAQs, verifications, etc) free of charge with the workbook?
- Which vendor's workbooks and overall Structured Learning Approach has been proven, tested and successful for nearly a decade?
- Is there another vendor that offers the level of support, guidance and authenticity that comes close to IPexpert?
- Which vendor's products have scaled the world and have been delivered to every developed country in the world?
- What vendor can match the level of competency as it relates to IPexpert's dedicated, full time team of industry-recognized and accredited Authors and Instructors?
IPexpert understands that the CCIE journey is a long process. IPexpert Training Advisors, Support Engineers, Instructors and Developers will guide and mentor clients during the entire CCIE journey, regardless of how long it takes.
Table of Contents
At IPexpert, we take great pride in being known as the industry's most up-to-date and thorough training provider. We guarantee that all training materials we ship to our clients are current and up-to-date, reflecting all of the topics that are outlined on the most recent CCIE lab blueprint. If, at any time, you have questions pertaining to our content, we invite you to contact one of our CCIE-focused Training Advisors who will be happy to assist you in creating a customized study plan that fits your learning preferences and your training budget.
Below, you will find the topics, technologies and protocols that are currently included in IPexpert's Technology-Focused CCIE Voice 3.0 Lab Preparation Workbook.
- Section 1A: Implementing Campus Infrastructure and Services
- Configuring VLANs
- Configuring DHCP
- Configuring NTP
- Configuring Basic CUCM Phone Registration
- Configuring Basic CUCM System Configuration
- Configuring Basic CUCME Phone Registration
- Configuring Basic CUCME System Configuration
- Section 1B: Troubleshooting Campus Infrastructure and Services
- Troubleshooting VLANs
- Troubleshooting DHCP
- Troubleshooting Basic CUCM Phone Registration
- Troubleshooting Basic CUCM System Configuration
- Troubleshooting Basic CUCME Phone Registration
- Troubleshooting Basic CUCME System Configuration
- Section 2A: Implementing CUCM Endpoints
- Configuring CUCM SCCP Phone Registration
- Configuring CUCM SIP Phone Registration
- Configuring Calling between SCCP and SIP Endpoints
- Configuring SIP DialPlans
- Section 2B: Troubleshooting CUCM Endpoints
- Troubleshooting CUCM SCCP Phone Registration
- Troubleshooting CUCM SIP Phone Registration
- Troubleshooting Calling between SCCP and SIP Endpoints
- Troubleshooting SIP DialPlans
- Section 3A: Implementing CUCME Endpoints
- Configuring CUCME SCCP Phone Registration
- Configuring CUCME SIP Phone Registration
- Configuring Calling between SCCP and SIP Endpoints
- Configuring SIP DialPlans
- Section 3B: Troubleshooting CUCME Endpoints
- Troubleshooting CUCME SCCP Phone Registration
- Troubleshooting CUCME SIP Phone Registration
- Troubleshooting Calling between SCCP and SIP Endpoints
- Troubleshooting SIP DialPlans
- Section 4A: Implementing Voice Gateways
- Configuring H323 Gateways in CUCM, CUCME and IOS
- Configuring MGCP Gateways in CUCM and IOS
- Configuring SIP Trunks in CUCM, CUCME and IOS
- Configuring H323 Gatekeepers in CUCM, CUCME and IOS
- Configuring Basic Call Routing in CUCM, CUCME and IOS
- Section 4B: Troubleshooting Voice Gateways
- Troubleshooting H323 Gateways in CUCM, CUCME and IOS
- Troubleshooting MGCP Gateways in CUCM and IOS
- Troubleshooting SIP Trunks in CUCM, CUCME and IOS
- Troubleshooting H323 Gatekeepers in CUCM, CUCME and IOS
- Troubleshooting Basic Call Routing in CUCM, CUCME and IOS
- Section 5A: Implementing Call Routing Policies
- Configuring Route Patterns in CUCM
- Configuring Dial Peers in CUCME and IOS
- Configuring Digit Manipulation in CUCM, CUCME and IOS
- Configuring Calling Party Transformations in CUCM
- Configuring Called Party Transformations in CUCM
- Configuring Translation Patterns in CUCM
- Configuring Route Selection Preference in CUCM, CUCME and IOS
- Configuring Route Selection Redundancy in CUCM, CUCME and IOS
- Configuring Local Route Groups in CUCM
- Configuring Calling Party Globalization
- Configuring Calling Party Localization
- Configuring + Dialing Through Local Route Group
- Configuring + Dialing Through Tail End Hopoff (TEHO) Gateway
- Section 5B: Troubleshooting Call Routing Policies
- Troubleshooting Class of Service in CUCM, CUCME and IOS
- Troubleshooting Route Patterns in CUCM
- Troubleshooting Dial Peers in CUCME and IOS
- Troubleshooting Digit Manipulation in CUCM, CUCME and IOS
- Troubleshooting Calling Party Transformations in CUCM
- Troubleshooting Called Party Transformations in CUCM
- Troubleshooting Translation Patterns in CUCM
- Troubleshooting Route Selection Preference in CUCM, CUCME and IOS
- Troubleshooting Route Selection Redundancy in CUCM, CUCME and IOS
- Troubleshooting Local Route Groups in CUCM
- Troubleshooting Hunt Groups in CUCM, CUCME and IOS
- Troubleshooting Device Mobility in CUCM
- Troubleshooting Unified Mobility in CUCM
- Troubleshooting Mobile Voice Access in CUCM
- Section 5C: A New Dial Plan with Gatekeeper
- Configuring Route Patterns in CUCM
- Configuring Dial Peers in CUCME and IOS
- Configuring Digit Manipulation in CUCM, CUCME and IOS
- Configuring Calling Party Transformations in CUCM
- Configuring Called Party Transformations in CUCM
- Configuring Translation Patterns in CUCM
- Configuring Route Selection Preference in CUCM, CUCME and IOS
- Configuring Route Selection Redundancy in CUCM, CUCME and IOS
- Configuring Local Route Groups in CUCM
- Configuring Hunt Groups in CUCM, CUCME and IOS
- Configuring Device Mobility in CUCM
- Configuring Unified Mobility in CUCM
- Configuring Mobile Voice Access in CUCM
- Section 6A: Implementing High Availability Features
- Configuring SCCP Fallback for SRST Mode
- Configuring SIP Fallback for SRST Mode
- Configuring MGCP Fallback for SRST Mode
- Configuring SCCP Features in SRST Mode
- Configuring SIP Features in SRST Mode
- Configuring SCCP Fallback for CME as SRST Mode
- Configuring SIP Fallback for CME as SRST Mode
- Configuring MGCP Fallback for CME as SRST Mode
- Configuring SCCP Features in CME as SRST Mode
- Configuring SIP Features in CME as SRST Mode
- Section 7A: Implementing Media Resources
- Configuring CODEC Selection and Flexibility in CUCM, CUCME and IOS
- Configuring Conference Bridges in CUCM, CUCME and IOS
- Configuring Transcoders in CUCM, CUCME and IOS
- Configuring Annunciator in CUCM
- Configuring MTP in CUCM and IOS
- Configuring Unicast Music on Hold in CUCM, CUCME and IOS
- Configuring Multicast Music on Hold in CUCM, CUCME and IOS
- Configuring Media Resource Preference and Redundancy in CUCM
- Section 8A: Implementing Supplementary Services
- Configuring Call Park in CUCM
- Configuring Directed Call Park in CUCM
- Configuring Busy Lamp Speed Dials for Call Park
- Configuring Call Pickup in CUCM
- Configuring Group Pickup in CUCM
- Configuring Other Pickup in CUCM
- Configuring Directed Call Pickup in CUCM
- Configuring Busy Lamp Speed Dials for Call Pickup
- Configuring Barge in CUCM and CUCME
- Configuring Conference Barge in CUCM and CUCME
- Configuring CallBack in CUCM and CUCME
- Configuring DND in CUCM and CUCME
- Section 9A: Implementing Other CUCM Voice Applications
- Configuring IPMA in CUCM
- Configuring Intercom in CUCM
- Configuring Extension Mobility in CUCM and CUCME
- Configuring B-ACD in CUCME
- Configuring B-ACD Drop Through in CUCME
- Configuring Voice Hunt Groups in CUCME
- Section 10A: Implementing QoS and CAC
- Configuring L2/L3 Traffic Classification and Marking in IOS
- Configuring L2/L3 Queueing Mechanisms in IOS
- Configuring L2 Link Fragmentation and Interleave Mechanisms in IOS
- Configuring RSVP Agent in CUCM and IOS
- Configuring Call Admission Control in CUCM, CUCME and Gatekeeper
- Section 11A: Implementing Messaging
- Configuring Unity Connection for CUCM
- Configuring Unity Connections Subscribers
- Configuring Unity Connections Call Handlers
- Configuring Unity Connections Advanced Features
- Configuring Unity Express Subscribers Mailboxes
- Configuring Unity Express Queuing
- Configuring Unity Express Advanced Features
- Section 12A: Implementing Cisco Unified Contact Center Express
- Configuring Basic Integration of UCCX into CUCM
- Configuring CSQ Setup in UCCX
- Configuring Skills Based Routing in UCCX
- Configuring Agent Based Routing in UCCX
- Configuring Advanced Scripting in UCCX
- Section 13A: Implementing Cisco Unified Presence
- Configuring Basic Integration of Presence into CUCM
- Configuring SIP Trunk Setup from CUCM to CUP
- Configuring Gateways in Presence
- Configuring Routing in Presence
- Configuring Number Expansion in Presence
- Configuring Voicemail Servers in Presence
- Configuring CUPC in Presence
- Configuring Deskphone Control Settings in Presence
- Configuring IP Phone Messenger Control in Presence
- Configuring User Contacts in Presence
Hardware / Topology
About Our Online Hardware / vRacks
Proctor Labs is an online CCIE rack solution provider that rents remote access to CCIE students. Proctor Labs provides 24 CCIE Voice vRacks. These Voice vRacks are second-to-none in the CCIE online rack rental industry. The Proctor Labs vRacks are equipped with the latest Cisco hardware, IOS and applications available. The vRacks truly provide an online experience like no other online rack vendor can offer.
All of the CCIE Voice vRacks are structured to model the IPexpert CCIE Voice product topology consisting of 2800 series ISR routers (including Frame Relay and PSTN switch, Terminal Server and Backbone routers) Catalyst switches (3750 and ESW Modules), 5 servers, 4 remote 7960 IP phones plus support for your own hardware 7961, 7962, 7964 & 7965 IP phones or softphones to make up the total of 9 phones to test with. Proctor Labs also guarantees that the IOS is the latest and greatest, that the hardware is the most up-to-date on the market (matching what is actually on the real lab) and that user interface will provide a user-friendly experience.
Not only is the hardware and interface the best around, it is also supported 24x7 by an elite group of technical support representatives who are just a phone call or instant-message away.
Do not use older, outdated or slower racks. Use the best solution available today - the Proctor Labs vRack solution.
Maximize study time by renting Proctor Labs' online hardware. Current clients are impressed by the customized graphical user interface that allows full access and control of the devices in the vRack.
Remote Control Tools in the User Interface:
- All routers, switches and servers can be controlled via the web with the GUI remote control system.
- Clients will not waste time on the racks...when clients begin a session, they will be able to choose the lab scenario they are working on (Volume 1 & 2 Workbooks, or the ILT 5-day and OWLE Labs if clients have previously taken one of the courses), and pre-load all configurations specific to that particular lab scenario - THIS INCLUDES loading VMWare snapshots to enable new 'base" pre-configuration for each of the servers (many labs have differing server and router base pre-configurations from other labs).
- Web based support for the use of clients own Hardware Phones - INCLUDING PSTN Phone - just enter the phone MAC Address into the website and click "Apply".
- Dynamically switch PSTN in real-time between practicing with E1 PRI or E1 R2 CAS with just the click of a button. If clients wish to go beyond and practice a protocol such as CAS, even if PRI might be the predominant protocol in a given lab you are working on.
- SSH/HTTP access to all CUCOS Servers and RDP/HTTP access to UCCX Server.
- Access to VMWare virtual servers (CUCM(s), CUPS, UC, UCCX) with ability to start / stop / and revert to clean configuration.
- Each device can be power-cycled by RPC (Remote Power Control) system with a click of a button.
- Single Page Login (no need to telnet to rack's terminal server). Login and begin using the online hardware instantly.
- Session Management (view scheduled time and reschedule without human intervention).
Hardware Details:
- EACH of our 24 Voice Racks is identical, and completely independent of each other rack (NO equipment sharing at all).
- EACH rack has ONLY 2800 series ISR routers (including PSTN-WAN router).
- EACH rack is equipped with its OWN PSTN switch that supports multiple, dynamic dial-plans based on lab scenario.
- EACH rack is equipped with a Catalyst 3750 switch.
- EACH rack is equipped with a 4-port Etherswitch Module.
- EACH rack has four 7960 and four 7962 IP phones (you can connect your 79XX IP phones too).
- EACH rack has a Unified Communications Manager 7.0.1 Publisher Server.
- EACH rack has a Unified Communications Manager 7.0.1 Subscriber Server.
- EACH rack has a Unity Connections 7.0.1 Server.
- EACH rack has a Unified Presence 7.0.1 Server.
- EACH rack has a Unified Contact Center Express 7.0.1 Server.
- EACH rack has Frame Relay, Fast Ethernet, T1, and E1 technologies
- All routers run 12.4.22T IOS.
Standard CCIE Voice Topology:
With over 14 years of IP Telephony training and consulting experience and a wealth of technical certifications, Vik Malhi has proven that he is one of the top Cisco CCIE Voice Instructors and Consultants in the world! Vik was the first engineer to install CM 3.0 in Europe, has years of AVVID consulting and implementation experience and has been teaching and developing CCIE Voice Lab courses and self-study learning materials for over 4 years. Vik is responsible for updating, supporting and teaching IPexpert's Voice-related products, services and courses. Over the past 4 years Vik has been the cornerstone of IPexpert's world-renowned CCIE Voice Lab product development and training and has assisted more CCIE Voice engineers in passing the lab than any other Instructor, worldwide!
Working professionally for an established leader in the IT / IP Telephony industry for more than a decade, designing, installing, supporting and training end-users on Unified Communications / IP Telephony (enterprise focused) Networks, Amy brings a wealth of hands-on knowledge to the training arena. Amy currently holds her CCIE in Voice (as well as a wealth of additional Specialization, Associate and Professional-level Cisco certifications) and is currently working on her CCIE R&S, which she expects to complete in mid-2010. Amy also possesses an unparalleled background in project management, classroom training and has a "second-to-none / overachieving" personality, which will fit well within IPexpert's corporate culture. Amy is responsible for the development, support and classroom instruction for IPexpert's Voice-related products and courses to include CCNA Voice, CCVP and CCIE Voice. She's no "stranger" to the classroom / teaching industry or Cisco Voice Industry as she's installed over 75,000 IP Phones for clients worldwide touching nearly every type of end-user and client sector to include Industrial, Educational, Financial, Government and Healthcare and has been responsible for teaching this broad range of clients on the utilization of their Cisco IP Telephony solution upon installation.
Beta Testers & Developers
With over 7 years of experience in the IT field, Otto has spent a majority of it support IP Telephony networks. He started his telephony career by supporting and administering TDM PBX systems and other various voice mail and contact center applications. He then made the transition to IP networking and which naturally led to VoIP telephony systems. Currently Otto is involved in second tier support and design of large-scale VoIP deployments. Although specializing in VoIP Telephony, Otto also possesses a solid background in network security systems implementation and design. At IPexpert I will be supporting the Online Study List for CCIE Voice candidates and writing blog articles very useful for the CCIE journey.
IPexpert's Client Support Techniques
Although this product is specifically designed to be utilized as a self-study learning tool, IPexpert clients are never left on their own. In fact, IPexpert's commitment to top-notch customer support is a cornerstone of our mission statement.
Many CCIE training entities promise support on their forums or within their communities. IPexpert is different. We go above and beyond our competition by being available to serve you in many different ways.
- 24x7 peer group and Instructor support through our active email list community (www.OnlineStudyList.com)
- Tech support available directly through support@ipexpert.com
- Friendly and knowledgeable support via phone, live chat or email by CCIE-focused Training Advisors, Support Engineers or Instructors, available Monday through Friday from 8am to 6pm Eastern.
- Hardware and delivery issues addressed by Support Engineers 24x7 via telephone, live chat or email.
- Our active blog provides insight, guidance and announcements pertaining to CCIE news, product updates or lab changes.
- Dedicated Fulfillment Coordinators ensure that your order (whether hard copy or digital) is processed and delivered in a timely and accurate manner.
- IPexpert also releases news and information to clients through its Facebook group and Twitter accounts, which can be subscribed to by clicking on those appropriate links.
In summary, you can be confident that IPexpert will stand by your side from the beginning of your CCIE preparation until you earn your numbers! The CCIE certification is a long journey. Having helped over a thousand CCIE hopefuls actually pass the real CCIE Lab exam, IPexpert knows what it takes to get you there and we are DEDICATED to your success!
IPexpert is proud to boast the industry's most extensive portfolios of learning materials and courses, backed by the world's most knowledgeable team of Cisco-focused Training Advisors, Support Engineers and Instructors, IPexpert has been able to certify MORE CCIEs THAN ANY OTHER COMPANY IN THE WORLD. Many have forged ahead, earning two, three and even four CCIE certifications with our assistance and mentoring. We would honor the opportunity to add you to our growing list of successful and satisfied clients!
IPexpert's proctor guide was the base of my success of getting the VOICE CCIE certification. It taught me the fundamentals and gave me the key info that is needed for the lab exam. There are many tips to avoid pit-falls in the Real Lab. It was one of the main resource for my success.
I want to thank everyone at IPexpert for providing such a world class Instructor-Led Training course and fantastic scenarios in the Voice Workbook!!!!
Investment Assurance Program
At IPexpert, we understand the importance of ensuring the value of your investment. When you embark on your certification path, you can rest assured that IPexpert will be your advocate along the way!
As a valued IPexpert client, you are entitled to the following benefits related to this product:
As you begin working through your IPexpert materials, we are confident you will be extremely pleased with the content. Our renowned team of instructors developed a methodology for teaching engineers complex technologies in a structured manner that maximizes understanding during each study session.
From the accuracy and thoroughness of the material to the flow from topic to topic, our years of product refinement are evident throughout. That said, because we are constantly striving to improve, our Instructors may revise the materials you purchase. Whether the wording of single question is changed or an entire section is replaced, you will receive online access to the revised material at no charge.
NOTICE: The above-stated details are governed by the following program policies:
- The lifetime of your Investment Assurance Program coverage correlates to the Cisco exam version in effect at the time of your purchase. When a new version of the certification exam you are pursuing becomes effective and enforced by Cisco, you will be offered a discounted upgrade path to purchase training solutions correlated to the new exam version.
- Coverage is valid for products and courses directly purchased from and delivered by IPexpert. Training products and courses purchased through or delivered by third parties and partners of IPexpert may be governed by separate policies set forth by the third party vendor.
- Coverage is valid for training purchased at full retail pricing. Coverage may not be applicable with sale prices, negotiated volume discounts, promotional giveaways, free samples or other non-standard pricing scenarios.
- Regarding errata and revisions provided for self-study products, online access may not be applicable to all products. In that case, you will have the option to purchase new media for a nominal fee to cover production, shipping and handling.
- If you purchase an IPexpert instructor-led course, but do not pass the exam afterwards, you are eligible to retake the class once again before your next lab exam attempt - at NO CHARGE.
Our retake seats include full access to your own dedicated pod of equipment, just like your first time through the class!
To Be Determined Policy
Note: Students are required to complete the Cisco Course Evaluation for the first class to qualify for a retake. Our courses are consistently in high-demand and fill up fast. Retake seats are limited, of course, so email your request to sales@ipexpert.com as soon as possible to have a better selection of dates and locations.
Be sure to contact a Training Advisor if you have any questions or concerns prior to your purchase.
