Walk-Through Video Tutorials For IPexpert's CCIE Voice Lab Preparation Workbook (Volume 1)

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Notice: The Volume 1 Video Walk-Through Tutorials are also part of the CCIE Voice 3.0 Blended Learning Self-Study Bundle. Be sure to check out how much more content is available for a little more money with the Blended Learning Solution

 
 

About Our Walk-Through Video Tutorials for our CCIE Voice Volume 1 Workbook

The Walk-Through Video Tutorials for IPexpert's CCIE Voice Lab Preparation Workbook (Volume 1) will take a clients level of understanding of the strategy and methodologies to a deeper level. These videos will illustrate the mindset of an expert CCIE Voice Instructor during the configuration, verification and troubleshooting steps of each lab in IPexpert's CCIE Voice Lab Preparation Workbook (Volume 1). Watch and learn as the Instructor literally walks and talks through each step of all 19 labs in the Volume 1 Workbook. 

Each lab tutorial video demonstrates the networking challenges that are presented and have been designed to ensure clients fully comprehend the protocols and technologies seen in the Volume 1 Workbook. All 19 labs in Volume 1 are covered and include every topic seen on the CCIE Voice 3.0 Lab blueprint. 

IPexpert is recognized in the industry for its highly-acclaimed team of Instructors that set the standard for CCIE training. IPexpert understands that expert-level knowledge of the technologies is only half of the training delivery requirement. IPexpert Instructors also have the unique ability to communicate their knowledge in manner that transfers easily to the CCIE Voice candidate.

IPexpert clients can be assured that they are in good hands. IPexpert's  Structured Learning Approach is a proven methodology that has assisted more CCIE candidates in passing the lab than any other company in the world.

Why Choose IPexpert

Enjoying nearly a decade of success and boasting the world's largest list of successful candidates, IPexpert is pleased to offer the world's most thorough Walk-Through Video Solutions available on the market today. IPexpert's industry-leading Walk-Through Video Solutions is explained as follows:

  • Hundreds of hours of industry-recognized instructors walking through extremely complex technical topics and protocols (19 scenarios) covering all topics currently seen on the CCIE Voice 3.0 Lab blueprint  
  • A professionally delivered training solution that's thorough and easy to comprehend
  • A phenomenal training solution supported by the world's most sophisticated online CCIE vRack solution, boasting amazing graphical remote controls to ensure a user-friendly experience
  • An amazing training solution that is kept current by the world's most elite team of technical Instructors, all of which hold multiple certifications, degrees and CCIE certifications
  • A comprehensive training solution supported online by the Authors and Developers that thousands of CCIE's have trusted
  • The world's most proven product, boasting more CCIE success stories and testimonials than any other company
  • A training solution that has traveled the globe and has been used by more clients scaling every developed country in the world
  • A "must have" training product backed by IPexpert's Investment Assurance program that has raised the bar and set precedence for training guarantees

Closing Statements on Why You Should Use IPexpert's Training Solutions

This industry-recognized training materials have been used by over one thousand of CCIE's as their primary resource to prepare for the grueling CCIE Voice Lab exam. IPexpert would like to highlight a few key points clients should consider when selecting a CCIE training vendor:

  • Which vendor's products have been (and is currently) used by more candidates to pass the CCIE Lab exam for each particular track?
  • Which vendor's workbooks and overall Structured Learning Approach has been proven, tested and successful for nearly a decade?
  • Is there another vendor that offers the level of support, guidance and authenticity that comes close to IPexpert?
  • What vendor can match the level of competency as it relates to our dedicated, full-time team of industry-recognized and accredited Authors and Instructors?

IPexpert understands that the CCIE journey is a long process. IPexpert Training Advisors, Support Engineers, Instructors and Developers will guide and mentor clients during the entire CCIE journey, regardless of how long it takes.

Table of Contents

At IPexpert, we take great pride in being known as the industry's most up-to-date and thorough Cisco training provider. We guarantee that all training materials we ship to our clients are current and up-to-date, reflecting all of the topics that are outlined on the most recent CCIE Voice Lab blueprint. If, at any time, you have questions pertaining to our content, we invite you to contact one of our CCIE-focused Training Advisors who will be happy to assist you in creating a customized study plan that fits your learning preferences and your training budget.

Below, you will find the topics, technologies and protocols that are currently included in IPexpert's Technology-Focused CCIE Voice 3.0 Lab Preparation Workbook, therefore are covered in great detail and will be found on the Video Walk-Through Tutorials for Volume 1.  

  1. Section 1A: Implementing Campus Infrastructure and Services
    • Configuring VLANs
    • Configuring DHCP
    • Configuring NTP
    • Configuring Basic CUCM Phone Registration
    • Configuring Basic CUCM System Configuration
    • Configuring Basic CUCME Phone Registration
    • Configuring Basic CUCME System Configuration
  2. Section 1B: Troubleshooting Campus Infrastructure and Services
    • Troubleshooting VLANs
    • Troubleshooting DHCP
    • Troubleshooting Basic CUCM Phone Registration
    • Troubleshooting Basic CUCM System Configuration
    • Troubleshooting Basic CUCME Phone Registration
    • Troubleshooting Basic CUCME System Configuration
  3. Section 2A: Implementing CUCM Endpoints
    • Configuring CUCM SCCP Phone Registration
    • Configuring CUCM SIP Phone Registration
    • Configuring Calling between SCCP and SIP Endpoints
    • Configuring SIP DialPlans
  4. Section 2B: Troubleshooting CUCM Endpoints
    • Troubleshooting CUCM SCCP Phone Registration
    • Troubleshooting CUCM SIP Phone Registration
    • Troubleshooting Calling between SCCP and SIP Endpoints
    • Troubleshooting SIP DialPlans
  5. Section 3A: Implementing CUCME Endpoints
    • Configuring CUCME SCCP Phone Registration
    • Configuring CUCME SIP Phone Registration
    • Configuring Calling between SCCP and SIP Endpoints
    • Configuring SIP DialPlans
  6. Section 3B: Troubleshooting CUCME Endpoints
    • Troubleshooting CUCME SCCP Phone Registration
    • Troubleshooting CUCME SIP Phone Registration
    • Troubleshooting Calling between SCCP and SIP Endpoints
    • Troubleshooting SIP DialPlans
  7. Section 4A: Implementing Voice Gateways
    • Configuring H323 Gateways in CUCM, CUCME and IOS
    • Configuring MGCP Gateways in CUCM and IOS
    • Configuring SIP Trunks in CUCM, CUCME and IOS
    • Configuring H323 Gatekeepers in CUCM, CUCME and IOS
    • Configuring Basic Call Routing in CUCM, CUCME and IOS
  8. Section 4B: Troubleshooting Voice Gateways
    • Troubleshooting H323 Gateways in CUCM, CUCME and IOS
    • Troubleshooting MGCP Gateways in CUCM and IOS
    • Troubleshooting SIP Trunks in CUCM, CUCME and IOS
    • Troubleshooting H323 Gatekeepers in CUCM, CUCME and IOS
    • Troubleshooting Basic Call Routing in CUCM, CUCME and IOS
  9. Section 5A: Implementing Call Routing Policies
    • Configuring Route Patterns in CUCM
    • Configuring Dial Peers in CUCME and IOS
    • Configuring Digit Manipulation in CUCM, CUCME and IOS
    • Configuring Calling Party Transformations in CUCM
    • Configuring Called Party Transformations in CUCM
    • Configuring Translation Patterns in CUCM
    • Configuring Route Selection Preference in CUCM, CUCME and IOS
    • Configuring Route Selection Redundancy in CUCM, CUCME and IOS
    • Configuring Local Route Groups in CUCM
    • Configuring Calling Party Globalization
    • Configuring Calling Party Localization
    • Configuring + Dialing Through Local Route Group
    • Configuring + Dialing Through Tail End Hopoff (TEHO) Gateway
  10. Section 5B: Troubleshooting Call Routing Policies
    • Troubleshooting Class of Service in CUCM, CUCME and IOS
    • Troubleshooting Route Patterns in CUCM
    • Troubleshooting Dial Peers in CUCME and IOS
    • Troubleshooting Digit Manipulation in CUCM, CUCME and IOS
    • Troubleshooting Calling Party Transformations in CUCM
    • Troubleshooting Called Party Transformations in CUCM
    • Troubleshooting Translation Patterns in CUCM
    • Troubleshooting Route Selection Preference in CUCM, CUCME and IOS
    • Troubleshooting Route Selection Redundancy in CUCM, CUCME and IOS
    • Troubleshooting Local Route Groups in CUCM
    • Troubleshooting Hunt Groups in CUCM, CUCME and IOS
    • Troubleshooting Device Mobility in CUCM
    • Troubleshooting Unified Mobility in CUCM
    • Troubleshooting Mobile Voice Access in CUCM
  11. Section 5C: A New Dial Plan with Gatekeeper
    • Configuring Route Patterns in CUCM
    • Configuring Dial Peers in CUCME and IOS
    • Configuring Digit Manipulation in CUCM, CUCME and IOS
    • Configuring Calling Party Transformations in CUCM
    • Configuring Called Party Transformations in CUCM
    • Configuring Translation Patterns in CUCM
    • Configuring Route Selection Preference in CUCM, CUCME and IOS
    • Configuring Route Selection Redundancy in CUCM, CUCME and IOS
    • Configuring Local Route Groups in CUCM
    • Configuring Hunt Groups in CUCM, CUCME and IOS
    • Configuring Device Mobility in CUCM
    • Configuring Unified Mobility in CUCM
    • Configuring Mobile Voice Access in CUCM
  12. Section 6A: Implementing High Availability Features
    • Configuring SCCP Fallback for SRST Mode
    • Configuring SIP Fallback for SRST Mode
    • Configuring MGCP Fallback for SRST Mode
    • Configuring SCCP Features in SRST Mode
    • Configuring SIP Features in SRST Mode
    • Configuring SCCP Fallback for CME as SRST Mode
    • Configuring SIP Fallback for CME as SRST Mode
    • Configuring MGCP Fallback for CME as SRST Mode
    • Configuring SCCP Features in CME as SRST Mode
    • Configuring SIP Features in CME as SRST Mode
  13. Section 7A: Implementing Media Resources
    • Configuring CODEC Selection and Flexibility in CUCM, CUCME and IOS
    • Configuring Conference Bridges in CUCM, CUCME and IOS
    • Configuring Transcoders in CUCM, CUCME and IOS
    • Configuring Annunciator in CUCM
    • Configuring MTP in CUCM and IOS
    • Configuring Unicast Music on Hold in CUCM, CUCME and IOS
    • Configuring Multicast Music on Hold in CUCM, CUCME and IOS
    • Configuring Media Resource Preference and Redundancy in CUCM
  14. Section 8A: Implementing Supplementary Services
    • Configuring Call Park in CUCM
    • Configuring Directed Call Park in CUCM
    • Configuring Busy Lamp Speed Dials for Call Park
    • Configuring Call Pickup in CUCM
    • Configuring Group Pickup in CUCM
    • Configuring Other Pickup in CUCM
    • Configuring Directed Call Pickup in CUCM
    • Configuring Busy Lamp Speed Dials for Call Pickup
    • Configuring Barge in CUCM and CUCME
    • Configuring Conference Barge in CUCM and CUCME
    • Configuring CallBack in CUCM and CUCME
    • Configuring DND in CUCM and CUCME
  15. Section 9A: Implementing Other CUCM Voice Applications
    • Configuring IPMA in CUCM
    • Configuring Intercom in CUCM
    • Configuring Extension Mobility in CUCM and CUCME
    • Configuring B-ACD in CUCME
    • Configuring B-ACD Drop Through in CUCME
    • Configuring Voice Hunt Groups in CUCME
  16. Section 10A: Implementing QoS and CAC
    • Configuring L2/L3 Traffic Classification and Marking in IOS
    • Configuring L2/L3 Queueing Mechanisms in IOS
    • Configuring L2 Link Fragmentation and Interleave Mechanisms in IOS
    • Configuring RSVP Agent in CUCM and IOS
    • Configuring Call Admission Control in CUCM, CUCME and Gatekeeper
  17. Section 11A: Implementing Messaging
    • Configuring Unity Connection for CUCM
    • Configuring Unity Connections Subscribers
    • Configuring Unity Connections Call Handlers
    • Configuring Unity Connections Advanced Features
    • Configuring Unity Express Subscribers Mailboxes
    • Configuring Unity Express Queuing
    • Configuring Unity Express Advanced Features
  18. Section 12A: Implementing Cisco Unified Contact Center Express
    • Configuring Basic Integration of UCCX into CUCM
    • Configuring CSQ Setup in UCCX
    • Configuring Skills Based Routing in UCCX
    • Configuring Agent Based Routing in UCCX
    • Configuring Advanced Scripting in UCCX
  19. Section 13A: Implementing Cisco Unified Presence
    • Configuring Basic Integration of Presence into CUCM
    • Configuring SIP Trunk Setup from CUCM to CUP
    • Configuring Gateways in Presence
    • Configuring Routing in Presence
    • Configuring Number Expansion in Presence
    • Configuring Voicemail Servers in Presence
    • Configuring CUPC in Presence
    • Configuring Deskphone Control Settings in Presence
    • Configuring IP Phone Messenger Control in Presence
    • Configuring User Contacts in Presence

Hardware / Topology

All IPexpert clients have the ability to rent online vRack access through Proctor Labs, our sister company. Proctor Labs is an online CCIE rack solution provider that rents remote access to CCIE students. These Voice vRacks are second-to-none in the CCIE online rack rental industry. The Proctor Labs vRacks are equipped with the latest Cisco hardware, IOS and applications available. These vRacks truly provide an online experience like no other online rack vendor can offer. 

All of the CCIE Voice vRacks are structured to model the IPexpert CCIE Voice product topology consisting of 2800 series ISR routers (including Frame Relay and PSTN switch, Terminal Server and Backbone routers) Catalyst switches (3750 and ESW Modules), 5 servers, 4 remote 7960 IP phones plus support for your own hardware 7961, 7962, 7964 & 7965 IP phones or softphones to make up the total of 9 phones that you will use to test with. Proctor Labs guarantees that the IOS is the latest and greatest, that the hardware is the most up-to-date on the market (matching what is actually on the real lab) and that the interface will provide clients with a user-friendly experience. 

Not only is the hardware and interface the best around, it is also supported 24x7 by an elite group of technical support representatives that are just a phone call or instant-message away.

Do not use older, outdated or slower racks. Use the best solution available today - the Proctor Labs vRack solution. 

Remote Control Tools in the User Interface:

  • All routers, switches and servers can be controlled via the web with our GUI remote control system.
  • Clients will not waste time on the racks...when clients begin a session, YOU will be able to choose the lab scenario you are working on (either from our Volume 1 and 2 Workbooks, or even from previous ILT 5-day and OWLE Labs that you may have if you have previously taken one of our courses), and then pre-load all configurations specific to that particular lab scenario - THIS INCLUDES loading VMWare snapshots to enable new 'base' pre-configuration for each of the servers as it pertains to the lab you are working on (many labs have differing server and router base pre-configurations from other labs).
  • Web based support for the use of personal Hardware Phones - INCLUDING PSTN Phone - just enter the phones MAC Address into the website and click "Apply". 
  • Dynamically switch PSTN in real-time between practicing with E1 PRI or E1 R2 CAS with just the click of a button should clients wish to go beyond and practice a protocol such as CAS, even if PRI might be the predominant protocol in a given lab.
  • SSH/HTTP access to all CUCOS Servers and RDP/HTTP access to UCCX Server.
  • Access to VMWare virtual servers (CUCM(s), CUPS, UC, UCCX) with ability to start / stop / and revert to clean configuration.
  • Each device can be power-cycled by our RPC (Remote Power Control) system with a click of a button.
  • Single Page Login (no need to telnet to rack's terminal server). Login and begin using our online hardware instantly.
  • Session Management (view scheduled time and reschedule without human intervention).

Hardware Details:

  • EACH of our 24 Voice Racks is identical to every other rack, and completely independant of every other rack (NO equipment sharing at all)!
  • EACH rack has ONLY 2800 series ISR routers (including PSTN-WAN router).
  • EACH rack is equipped with its OWN PSTN switch that supports multiple, dynamic dial-plans based on lab scenario.
  • EACH rack is equipped with a Catalyst 3750 switch.
  • EACH rack is equipped with a 4-port Etherswitch Module.
  • EACH rack has four 7960 remote IP phones (with hardware support at your end for the other five 7961/62/64/65 phones.
  • EACH rack has a Unified Communications Manager 7.0.1 Publisher Server.
  • EACH rack has a Unified Communications Manager 7.0.1 Subscriber Server.
  • EACH rack has a Unity Connections 7.0.1 Server.
  • EACH rack has a Unified Presence 7.0.1 Server.
  • EACH rack has a Unified Contact Center Express 7.0.1 Server.
  • EACH rack has Frame Relay, Fast Ethernet, T1, and E1 technologies
  • All routers run 12.4.22T IOS.

Standard CCIE Voice Topology

CCIE Voice 3.0 Standard Topology

 
Vikram Malhi
Senior Technical Instructor
Cisco CCIE Voice
CCIE #13890 (Voice), CCVP, Cisco IP Telephony Support Specialist, Cisco IP Telephony Operations Specialist, Cisco IP Telephony Design Specialist, Cisco Wireless LAN Design Specialist

With over 14 years of IP Telephony training and consulting experience and a wealth of technical certifications, Vik Malhi has proven that he is one of the top Cisco CCIE Voice Instructors and Consultants in the world! Vik was the first engineer to install CM 3.0 in Europe, has years of AVVID consulting and implementation experience and has been teaching and developing CCIE Voice Lab courses and self-study learning materials for over 4 years. Vik is responsible for updating, supporting and teaching IPexpert's Voice-related products, services and courses. Over the past 4 years Vik has been the cornerstone of IPexpert's world-renowned CCIE Voice Lab product development and training and has assisted more CCIE Voice engineers in passing the lab than any other Instructor, worldwide!   


IPexpert's Client Support Techniques

Although this product is specifically designed to be utilized as a self-study learning tool, IPexpert clients are never left on their own. IPexpert's commitment to top-notch customer support is a cornerstone of our mission statement

Many CCIE training entities promise support on their forums or within their communities. IPexpert is different.  We go above and beyond the competition by being available to serve you in many different ways.

  • 24x7 peer group and Instructor support through an active email list community (www.OnlineStudyList.com)
  • Tech support available directly through support@ipexpert.com
  • Friendly and knowledgeable support via phone, live chat or email by CCIE-focused Training Advisors, Support Engineers and Instructors, available Monday through Friday from 8am to 6pm Eastern
  • Hardware and delivery issues addressed by Support Engineers 24x7 via telephone, live chat or email.
  • Our active blog provides insight, guidance and announcements pertaining to CCIE news, product updates and lab changes
  • Dedicated Fulfillment Coordinators ensure that orders (whether hard copy or digital) are processed and delivered in a timely and accurate manner
  • IPexpert also releases news and information to clients through its Facebook group and Twitter accounts, which can be subscribed to by clicking on those appropriate links

In summary, clients can be confident that IPexpert will stand by their side from the beginning of your CCIE preparation until they earn their numbers. The CCIE certification is a long journey. Having helped over one thousand CCIE hopefuls actually pass the CCIE Lab exam, IPexpert knows what it takes to get clients there and we are DEDICATED to clients success.

Investment Assurance Program    

IPexpert understands the importance of ensuring the value of clients investment. When clients embark on the certification path, rest assured that IPexpert will be their advocate along the way.  

Valued IPexpert clients, are entitled to the following benefits related to this product:

As clients begin working through the IPexpert materials, we are confident clients will be extremely pleased with the content. IPexpert's renowned team of Instructors have developed a methodology for teaching complex technologies in a structured manner that maximizes clients understanding in each study session.

The accuracy and thoroughness of the material flows from topic to topic, years of product refinement are evident throughout. IPexpert is constantly striving to improve, Instructors may revise the materials clients purchase. Whether the wording of single question is changed or an entire section is replaced, clients will receive online access to the revised material at no charge.

NOTICE: The above-stated details are governed by the following program policies:

  • The lifetime of the Investment Assurance Program coverage correlates to the Cisco exam version in effect at the time of purchase. When a new version of the certification exam becomes effective and enforced by Cisco, clients will be offered a discounted upgrade path to purchase training solutions correlated to the new exam version.
  • Coverage is valid for products and courses directly purchased from and delivered by IPexpert. Training products and courses purchased through or delivered by third parties and partners of IPexpert may be governed by separate policies set forth by the third party vendor.
  • Coverage is valid for training purchased at full retail pricing. Coverage may not be applicable with sale prices, negotiated volume discounts, promotional giveaways, free samples or other non-standard pricing scenarios.
  • Regarding errata and revisions provided for self-study products, online access may not be applicable to all products. In that case, clients will have the option to purchase new media for a nominal fee to cover production, shipping and handling.
  • If clients purchase an IPexpert course, but do not pass the exam afterwards, they are eligible to retake the class once again before their next lab exam attempt - at NO CHARGE. 
  • Additional terms and conditions apply, please see our End User License Agreement and Guarantee for details.

The retake seats include full access to dedicated pod of equipment, just like the first time through the class.

Note: Students are required to complete the Cisco Course Evaluation for the first class to qualify for a retake. IPexpert courses are consistently in high-demand and fill up fast. Retake seats are limited, of course, so email a request to sales@ipexpert.com as soon as possible to have a better selection of dates and locations.

Be sure to contact a Training Advisor with any questions or concerns prior topurchase.

 
 
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