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Thank you for trusting in iPexpert as your Cisco certification training provider. We understand that selecting the right training materials and courses can be difficult. We have experienced training advisors readily available to help you understand our products and assist you in building the proper training program that fits your time, budget and goals. We also have technical support representatives available to assist you with product or rack rental issues. And finally, our student coordinators and customer service reps are also available for issues related to bootcamps or overall service-related items.
If you are having hardware issues related to your online rack rental session, and it's outside the hours of 8:00 AM EST and 5 PM EST (Monday-Friday), you can submit an afterhours technical support ticket. To submit a ticket, please click on this url, and first search on the issue that you're experiencing.
If your issue isn't documented and explained, and you require further assistance, select "Remote Support" on the bottom of that page.